We at The Stone Aisle are committed to delivering your purchases to you in a timely and secure manner. This Shipping Policy (the “Policy”) describes how we handle shipping and delivery of our products.
Shipping options and delivery times:
We offer various shipping options to our customers based on their location and shipping preferences. Our standard shipping option typically delivers within 7-10 business days from the date of dispatch. We also offer expedited shipping options for an additional fee, which typically delivers within 2-3 business days from the date of dispatch.
Please note that the delivery times may vary depending on the shipping address and the availability of the product. We will provide you with an estimated delivery date at the time of purchase, and we will update you with the tracking information once your order has been shipped.
We charge a flat shipping fee for each order, which varies depending on the shipping option and the shipping address. The shipping fee will be displayed at the time of purchase, and it will be added to your total order amount. We offer free shipping to all orders above INR 999, which is promptly communicated through our e-commerce platform and email newsletters.
We offer international shipping to select countries based on the shipping options available to your location. The delivery times may vary depending on the shipping address and the availability of the product. We will provide you with an estimated delivery date at the time of purchase, and we will update you with the tracking information once your order has been shipped.
Please note that there may be additional customs duties, taxes, or fees that are charged by your country's customs department or local carrier. These fees are not included in our shipping fees, and they are the responsibility of the customer.
We work with reliable shipping carriers to deliver your orders to you in a timely and secure manner. Our shipping carriers may vary depending on the shipping option and the shipping address.
We provide tracking information for all orders once they have been shipped. You can track the status of your order through the carrier’s website.
We verify the shipping address provided by you to ensure that your orders are delivered to the correct address. If we are unable to verify the shipping address, we may contact you for additional information or cancel the order.
We are not responsible for delivery exceptions beyond our control, such as weather conditions, natural disasters, or government actions. We will make our best effort to deliver your orders on time, but we cannot guarantee delivery dates or times.
Returns and exchanges:
Please refer to our Returns and Refund Policy for information on returns and exchanges.
Changes to the policy:
We reserve the right to modify or update this Policy at any time without prior notice. Your continued use of our e-commerce platform after such modifications will constitute your acceptance of the revised Policy.
If you have any questions or concerns regarding this Policy or our shipping practices, please contact us through the contact information provided on our e-commerce platform.